CEO’s Column: A TCS Partnership with a Special Meaning

Rob Pock
Founder & CEO
TCS Healthcare Technologies

Over the past quarter century, TCS Healthcare Technologies (TCS) has established a number of strategic alliances and partnerships with various clients and other third parties to promote its suite of care management software products and services, including Acuity Advanced Care™.

One prime example of a strategic alliance is TCS’s relationship with the Case Management Society of America (CMSA). Among other activities, TCS developed, in conjunction with CMSA, Acuity AnyWare™, a care management tool for independent case managers and small groups which was launched in 2008 and has been very successful.

TCS also is a primary sponsor of the bi-annual survey looking at care management software trends, which is co-sponsored by CMSA and the American Board of Quality Assurance and Utilization Review (ABQAURP). The results of this survey will be announced during the upcoming annual CMSA meeting.

But perhaps the most important relationship that TCS has benefited from to date is the partnership between me, as the CEO of TCS, and my wife Esther Pock, a TCS board member and co-owner.

In short, my wife is a trusted advisor on many fronts. She has been my betrothed for over 40 years and my TCS business partner for over a quarter century. She serves as a helpful sounding board, not only relating to family and life, but also on business matters. Her advice is extremely important to me whether from the kitchen table or the board room.

Among other helpful attributes, Esther gets the primary credit in terms of keeping TCS focused on its key business strengths and operational priorities. Esther brings to the TCS strategic planning process lots of common sense and business intuition. With my technical and business experience, our strengths complement each other and make us function well as a team. Our combined leadership has been instrumental in TCS’ long-term stability and growth.

The Rev. Robert C. Dodds reminds us that “The goal in marriage is not to think alike, but to think together.” This clearly is part of the formula that we have used to support both our personal and TCS families. The Rev. Dodds should know what he was talking about -- the former official of the National Council of Churches focused much of his career on marriage counseling.

We are proud of the fact that TCS is a family business with no outside investor debt or influence. This means that we can keep our clients our number one priority and continue to re-invest in the company. And rest assured, Esther keeps me and the rest of the TCS team on track and heading in the right direction. She reminds us weekly that finding quality-based and cost-effective solutions for our clients is our top priority.