Nov 22nd, 2011

Mobile Applications - Looking into the future

Carolyn McIntosh
TCS Healthcare Technologies

At TCS, we know that there is mobility in our future.

What kind of impact can we expect from mobile applications?

This is not an official survey, but if you are client of TCS, or use UM, DM, CM software, we would be happy to hear your thoughts about where mobile applications fit into the processes of utilization, disease and care management.

We have a lot of ideas ourselves, and we think that mobility is in our future, but we want to do it in the right way and meet the real needs of your business – not just make a pretty or catchy app.

So far, we have visions of patients interacting with our applications through a mobile device – maybe answering assessments or reporting on how they are doing to manage a chronic medical condition.  We can see care managers as mobile users.  We envision them out in the field, moving from patient to patient,  needing the ability to capture how each patient is doing, including recording basic medical information as well as measuring how the patient is doing in relation to his personalized care plan.  This information would be captured in ACUITY Advanced Care™, ready for evaluation and refinement of the care plan.  And we think C-suite executives will be receiving management level reports and dashboards to keep on top of business objectives.

As we think and plan for mobility, one of our primary concerns is the security of PHI.  A lot of personal information is currently successfully passed along the web (think of banking), and we want to replicate that high level of security when we release our mobile app(s).

Whoever the user is, we plan to develop apps that can save you time and lead to increased productivity (always a benefit).

We would be interested to hear what you think –send us a message.