Riding the Case Management Wave…Patience is Key
I’ve been surfing since I was 15 years old, and ten of those years were spent on the North Shore of Kauai. One thing I’ve learned is, “when in doubt, don’t go out.” This sport requires a great deal of patience, and to catch your wave you must spend considerable time in the lineup studying the rhythm of the ocean and the other surfers. Moving too quickly can result in a wipeout, but when it’s your time to go you must be totally committed. As in surfing, the medical management (MM) industry requires patience and study, and often can lead to a wild ride.
Among other influences, the Patient Protection and Affordable Care Act (PPACA) includes dozens of references to case management, chronic disease management and other medical management programs in the statutory language. As a result, we can expect literally wave upon wave of new regulation to be proposed and implemented over the next several years to operationalize these new programs.
It’s reassuring to know that TCS is ready to “catch the wave” no matter how turbulent the ocean becomes. This is for many reasons, including the fact that we have over 25 years of medical management software experience, and we understand how emerging trends could have an impact on the industry.
In addition, we are constantly enhancing Acuity Advanced Care™, our signature medical management system, to keep ahead of the curl. In fact, the 2010 Health IT Survey rated ACUITY’s ability to perform the following significantly higher than industry averages:
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Automatically generate care plans for patients;
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Stratify health data;
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Use data to schedule or execute follow-up tasks; and
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Use of Case Management Adherence Guidelines (CMAG).
These health IT qualities were less frequently reported by users of competing medical management systems.
Our core philosophy is to stay focused on medical management. Through our understanding of best practices, technological advancements and our creative problem-solving abilities, we provide our clients with the tools that allow them to serve their customers and patients efficiently and effectively.
And that isn’t all. TCS’ past successes have emboldened us to keep catching wave after wave and not wipe out. To learn more about how TCS plans to stay an industry leader, visit our website, shoot us an email, or just give us a call. We’d love to hear from you.